How to get promoted (Part 2): Taking ownership
Maximize your odds of getting promoted by being proactive and standing out
This is Part 2 of my series on how to get promoted.
Part 1: Getting ready focused on understanding the promotion process and what you need to do to prepare
đ Part 2 (this part) is all about taking ownership of the process and maximizing your odds
Part 3: Seizing opportunities will cover how you can get promoted even if your manager is not making it happen
If you havenât, I recommend reading Part 1 of the series so you have a foundation with regards to how promotion processes work and what to watch out for.
Now, the key reason why Iâm writing this post is that many high performers wrongly believe that as long as they do good work, theyâll get promoted. Or that theyâll get promoted once they hit a certain tenure (âIâm the most senior person on the team, I should be up next!â).
Neither is true.
Getting promoted requires four things:
Taking ownership and letting your manager know about your goals
Demonstrating performance at the next level
Making your manager want to promote you
Getting your promo case approved
None of this will happen automatically. The ugly truth is that most managers think about their teamâs performance ratings when the formal performance review cycles kick off. They donât think about your career development on a daily basis.
So to maximize your odds, you need to be proactive.
Owning your promotion: Donât rely on your manager to act
đđŚ In an ideal world, your manager would give you actionable feedback on a regular basis, have a career development check-in with you every few weeks, and together youâd develop a plan for how you get to the next level.
đ In reality, most managers are struggling to hit their goals and regularly drop the ball on feedback, career development and even promotions.
Letâs get some common misconceptions out of the way:
Misconception #1: Your manager has a plan to develop you to the next level
When I started working, I was hoping 1) my managers would schedule regular career conversations and 2) provide a structured framework to help me grow.
It didnât take long for me to realize that wasnât going to happen. Even if a manager is invested in their teamâs growth (which many are not, unfortunately), itâs still up to the individual team member to shape these conversations.
If your manager doesnât know where you want to go, they canât help you get there.
Misconception #2: If you crush the work your manager gives you, you will get promoted
First and foremost, managers are trying to hit their goals. So when staffing projects, they assign the person they think is best positioned to get the job done. E.g. you might be fixing dashboards all day just because youâve done it before and youâre good at it.
Unfortunately, this doesnât guarantee that everyone on the team has the chance to showcase âpromotion-worthyâ work and impact if they just execute what their manager throws their way.
You need to be proactive to break this pattern and get staffed on high-impact, high-visibility work to help with your promotion.
Misconception #3: Your manager will promote you when you are ready
Sometimes, managers do notice youâre performing at the next level and they proactively put you up for promotion. But in many cases, patiently waiting will delay your promotion unnecessarily.
If you proactively push for your promotion, itâs now up to your manager to argue why youâre not ready. Worst case, you get some actionable feedback. Best case, you get promoted.
Misconception #4: Your manager knows exactly how the promotion process works
Managers receive little to no formal training in most companies. So unless theyâve recently promoted a bunch of people, chances are they are not particularly familiar with how it works.
If you want to maximize your odds, itâs up to you to understand the process and what you and your manager each need to do.
As a result of all of this, you need to take charge.
BUT: You still need your managerâs support. In most companies, your manager will be the person submitting and defending the promotion nomination, so while you can initiate the process and should expect to do the heavy lifting, youâll need your manager on board.
So as soon as youâre thinking about aiming for a promotion, tell them. Preparing a promotion will take several months, especially if there is not sufficient evidence to support a promotion yet.
Itâs unlikely that youâll be promoted in the upcoming performance cycle if youâve never talked to your manager about it before.
Demonstrating impact and next-level performance
Promotions are lagging, i.e. to have a basis for a promotion case, you need to have demonstrated that you can perform at the next level for some time.
The first step is to understand what that looks like for your role in your company. Check out the first part of this series for that.
Next, you need to make sure you get staffed on the right projects. I canât stress this enough: The work your manager assigns you does not always give you the opportunity to showcase next-level performance.
There are two dimensions to consider when youâre evaluating projects to boost your promo chances:
Will this project allow me to showcase a core competency required for the next level?
Does this project have attention from leadership and potential for significant business impact?
Letâs briefly double-click on each of these.
Demonstrating core competencies
Having an ability to showcase core competencies required at the next level is critical.
The decision on your promotion is a âNoâ by default; itâs your job to provide the necessary evidence to turn it into a âYesâ.
For example, if youâre in BizOps and a requirement for the next level is that you work directly with functional leaders (VP+) on strategic priorities, then you need to make sure you get exposure to these leaders.
It doesnât matter whether youâre bad at working with execs or simply didnât have the opportunity: In the absence of evidence that youâre able to do this, you canât be promoted to the next level.
Visibility & business impact
As an Individual Contributor (IC), the success of an initiative is rarely fully under your control.
Yet, whether we like it or not, people who work on high-visibility projects that are a priority for the business and turn out successful are more likely to get promoted, regardless of the individual performance.
Between
one person crushing it in an experimental division that leadership lost interest in and
another person doing solid work on the latest attention-grabbing flagship launch
the latter will end up getting promoted.
So, run towards the spotlight.
âThatâs cool and all, but my manager usually assigns me my work. How do I actually get staffed on other projects?â
In my experience as both an IC as well as a manager, the key is to ask for what you want while making sure it doesnât make your managerâs life unnecessarily difficult.
While your manager wants to support your career growth, they have a team to run and goals to hit. I recommend following this process:
Step 1: Do a good job on your current tasks
This is the basic prerequisite; if you donât deliver on your core responsibilities, asking for stretch projects is not going to be helpful.
Step 2: Identify suitable projects
Projects can come from two sources: Inside or outside your team.
Inside
New projects come up either during planning cycles or ad-hoc. Pay attention during planning meetings and take note of any interesting initiatives. If youâre not part of the planning meetings, ask your manager during your 1:1 to walk you through the priorities for the upcoming quarter
Pay attention to ad-hoc requests that come in and see if any align with your aspirations
Tell your manager which projects youâre interested in, and why (i.e. how it fits into your development plan)
Outside
Take a look around the org and identify high-visibility, high-impact projects that will help you demonstrate a competency you donât have evidence for yet.
Network with the people running (or the execs sponsoring) these projects. Just ask to grab a coffee and show an interest in the project. If possible, draw parallels to your current work to plant the idea that you might be able to add value.
This wonât yield results immediately, but your networking efforts will compound over time. Many large projects have multiple phases, and once they staff for the next phase, your name will be top of mind.
Step 3: Get staffed
If youâre lucky, your manager will staff you on projects you showed an interest in, or another team will reach out and specifically ask for you.
If not, youâll have to speak up to get staffed. Itâs not a good idea to go directly to another team lead and ask to help out on a project without going through your manager first. They are counting on your bandwidth and need to be in the loop.
You should highlight why a certain project is important to you, but keep in mind that your manager is balancing many different priorities.
â âI want to work on the upcoming international launches. I need to show work on a zero-to-one effort to be eligible for promotion and you staffed Sarah on the last batch of launches, so now itâs my turn.â
â âIâve done a lot of optimization work of our existing pipelines this half. I feel like my learning curve flattened and Iâd like to work on a zero-to-one effort next; this will also help with my promotion. The upcoming international launch you mentioned sounds like a good fit. But if that doesnât work, I heard Peteâs team is doing another product launch later this quarter and it sounds like they need more support.â
Going above and beyond: Make your manager want to promote you
Like it or not, youâll need your managerâs support to get promoted.
Given how many factors are a play, itâs next to impossible to make a case that your manager has to promote you, so you need to make sure they want to do it.
Often, there are multiple candidates for promotion. Who will your manager choose? The one that makes their life easier, not harder (duh!).
đŞ Show autonomy and ownership. Managers have a lot on their place, so your manager will definitely notice (and appreciate) if youâre someone that they donât have to constantly worry about.
đ Volunteer for unpopular tasks. Everyone loves a volunteer, but make sure you donât end up with too many recurring commitments; delivering high-impact projects is what gets you promoted in most cases (see above).Â
đ§ Show a strategic mindset. Identify opportunities and pitch those to your manager. Donât just do what your told to do, but show that you want to make an impact and move the team and the company forward.
đ§âđŤ Mentor and coach others, especially if you are interested in moving into management. I have seen many ICs that were unwilling to mentor others on an informal basis because they felt they were doing more work without a clear reward. However, since promotions are lagging, you have to show people management potential before you get promoted and have official direct reports.
Maximizing your odds of getting your promo approved
Your promotion will likely be reviewed and approved or denied by a committee, either during normal calibration meetings or during a separate promotion review.
Promotion committees realize that the people preparing the promotion case (the manager and promo candidate) are biased, so they are looking for additional evidence.
Two things will help you here:
Having executives outside your own reporting line vouch for you
Having strong feedback from senior peers (1+ level up from you)
Ideally, the executive supporting your case is in the room so they can influence the discussion, but even having feedback / endorsements from them in your promo packet will be helpful.
Finding executive champions
If you vouch for someone, you put your own reputation on the line. As a result, executives are most likely to put in a good word for someone they have worked with directly.
If you work in âserviceâ or âsupportingâ roles like BizOps, Data Science etc., make sure you work on projects sponsored by different functional leaders (Marketing, Sales, Customer Support) or projects that benefit multiple teams.
For example, in my last job, I was working with the Customer Success leadership to improve Cross-Sell processes, but since the work directly affected the Marketing org, it was noticed by Marketing execs as well.
If you donât have the opportunity to work directly with leaders across the organization, you need to build a reputation so that even people who didnât work with you have heard of you.
A few tactics that I have seen work well:
Establish yourself as a thought leader on a topic. Pick a topic youâre very familiar with, even if itâs niche, and become the go-to person for that. E.g. if you are the expert in the company for anything Salesforce-related, people will hear about that over time.
Do what others are not good at. For example, if youâre the business-minded Data Scientist that finds pragmatic solutions, or the Engineer who communicates well to non-technical audiences, or the BizOps person thatâs highly analytical and writes SQL, people will notice. At a certain level, everyone will be good at the core skills of their role, so the way to stand out is to have unique complementary skills.
Jump at every opportunity to present. Presenting your work to large audiences (e.g. in All Hands meetings) will get you noticed. The more you present and the broader the audience, the higher the chance that someone who will be in the room when your promo gets decided has heard of you already.
Getting feedback from senior peers
The executives evaluating a promo case are further away from the work than the ICs doing it.
They can judge things like impact, problem solving abilities, code quality or written communication skills from the data and materials linked in the promo packet; however, when it comes to collaboration skills, judgment etc., itâs helpful to have a highly-regarded senior IC endorse you.
Why senior ICs? Well, a Staff Data Scientist knows what it takes to perform at that level and can judge whether you meet the bar; a junior DS who hasnât done the job cannot (or at least the promo committee might doubt it).
Nobody can give you this type of endorsement if you always work on projects alone, or with peers at the same or lower levels. Therefore, try to get on projects with senior peers you respect and leave a good impression with them.
This peer feedback is most impactful if itâs submitted as part of formal peer reviews and then quoted in your promo packet, so make sure you plan ahead.
Preparing a killer promo packet
The exact format of the promo packet varies by company, but there are a few general principles you can follow to make yours more impactful.
Reference the career ladder.
Youâre trying to make the case that you meet the bar for the next level; the most straightforward way to do that is to âcheck offâ the criteria from the career ladder one-by-one.
For example: If one category is âLeadershipâ, list out the concrete requirements (eg. âLeads large project teamsâ, âMentors othersâ etc.) and then briefly describe the projects you led, new hires you onboarded and mentored etc.
You can prepare this part in advance and fill in the evidence as youâre gathering it; this will allow you to spot any gaps early.
Highlight quantitative impact.
The general rule is: Business impact over inputs.
I.e. if your companyâs North Star metric is Monthly Active Users, try to highlight how your work affected that metric. If thatâs not possible, go âbackwardsâ in the driver tree; maybe you can confidently say you helped grow new user signups by X% instead.
Input or productivity metrics like â# of experiments launchedâ are still important to list, but less convincing as they donât speak to the impact of your work.
Provide evidence.
Wherever possible, link out to documents supporting your claims. E.g. if you say that your work drove a 5% increase in signup conversion, link to the experiment read-out that shows this.
Additionally, many criteria in the career ladder are hard to measure. E.g. how do you quantify leadership or communication?
Thatâs where the peer feedback from above comes in. If a (well-respected) peer confirms that you did a good job leading the project team or communicating a complex technical issue to business stakeholders, the promo committee is much more inclined to believe you.
Closing Thoughts
While there are no guarantees, taking ownership of your promotion process can greatly increase your chances.
But what do you do if there is no room for you to be promoted, your manager refuses to promote you, or your manager leaves after you put in all this effort preparing your case?
Iâll cover that in the next and final part of this series. Stay tuned!
You are on a roll with this series. Iâve found the combination of turning your manager into a champion, showcasing your ability to mentor + coach others, and delivering consistent and error free work is the best way.
Organizations want employees who can be âforce multipliersâ â i.e. they raise the level of productivity/performance of everyone they interact with. Show you can do this, and that is the golden ticket!
Great article, Torsten.
Plenty of hard truths and real advice.